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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Stephan

July 17, 2026

5  out of  5
rating by Jay Stephan
"We'd like to take a moment to commend Susan Lewis who NEVER fails to provide proactive world-class service in our over 20 years of interactions!!! Susan represents this agency to highest level of customer service, dedication, and most importantly a sincere approach to going above and beyond for her clients!!
Jennifer and I have countless positive testimonies where Susan has gone the extra mile to ensure that our insurance needs are handled with the utmost professionalism and results!!
Look no further for the BEST!!!"
We responded:
"Thanks so much for the amazing review, Jay! We really appreciate your support here in Parkville. Just reach out anytime if you need us - we’re here for you. "
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Angela Conaway

July 13, 2026

5  out of  5
rating by Angela Conaway
"This review is for Mrs. Beverly Silva she’s so polite, knowledgeable, professional and patient at all times. Mrs. Beverly and the staff are a great team of professionals. I have been with the Jason Griswold team for about 4 decades and always great customer service. Several of my family members also with this team goes past 4 decades. We have spent a lot of time with Jason and his team we are like family. Thanks Mrs. Beverly for all your services we love all of you. 🙏🏽💕"
We responded:
"Thank you so much for your kind words, Angela! That's a very thoughtful review. We appreciate you sticking with us all these years and are more than happy to have the opportunity to take care of you. Bev is outstanding, I'm glad to hear she's made such an impact on you! "
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Michael Alford

July 9, 2026

5  out of  5
rating by Michael Alford
"Susan M Lewis
Amazing to work with, understands what you need and turns it around in a quick manner."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Jason Cordero

July 7, 2026

5  out of  5
rating by Jason Cordero
"Pam was great. She took her time and gave me a great quote with my homeowners and 5 vehicles. It was less expensive than my previous insurer and had more coverage. She is very knowledgeable and answered all my questions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Mr. G

July 6, 2026

5  out of  5
rating by Mr. G
"Angela by far is absolutely one of the very best agents I’ve ever had the pleasure of working with. impeccable customer service from A to Z."
We responded:
"Mr., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jason Griswold’s Team is just a call or email away!"
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Trezure Josey (Trezure)

July 6, 2026

5  out of  5
rating by Trezure Josey (Trezure)
"Pam was very patient she tended to my needs. Really helped me."
We responded:
"Trezure, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jason Griswold’s Team is just a call or email away!"
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Shyonna B.

July 3, 2026

5  out of  5
rating by Shyonna B.
"Pam is amazing, she made sure to help me with my needs even after having a busy moring . So efficient, friendly & professional <3"
We responded:
"Wow, thank you for the 5-star review, Shyonna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jason McCord

July 2, 2026

5  out of  5
rating by Jason McCord
"Robin was very helpful and accommodating. I am happy with the quote I received which is significantly stronger than what I am currently paying for better coverage. Highly recommend!"
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kimberly L. Mack

July 2, 2026

4  out of  5
rating by Kimberly L. Mack
"Pam O'Neil assisted my with my policy. She was awesome. She's kind & follows up with all your needs. Great agent!
K. Mack"
We responded:
"Thanks for the 4-star review! We genuinely appreciate your feedback about our Parkville office. If there is anything specific we can do to make your next experience even better, feel free to share, as we are always looking for ways to improve our insurance experience. "
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Jessica Jackson

June 27, 2026

5  out of  5
rating by Jessica Jackson
"Pam was very kind and helpful."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Vera Chawla

June 26, 2026

5  out of  5
rating by Vera Chawla
"Jason Griswold is one of the nicest agents we've worked with. He is fair, considerate and we believe he tries the best to make it right for his clients. He also has this wonderful in-charge person, Michelle Burgess! She's sweet, kind, but most importantly very very knowledgeable in all aspects of insurance, from premiums to claims, and everything in between. She has amazing interpersonal communication skills and as customers we enjoy the interface, and get our questions and concerns answered right away, which is such a pleasure. She handles each person with charm and courtesy making everyone feel they are the most important client. Love working with both of these fine individuals, great team!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Big Journey TV

June 24, 2026

5  out of  5
rating by Big Journey TV
"Ask for Susan. Great person."
We responded:
"Big, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Parkville office. "
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Carly Kapp

June 23, 2026

5  out of  5
rating by Carly Kapp
"Pam is the best she is so helpful and smart and awesome!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it!"
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maggie reese

June 22, 2026

5  out of  5
rating by maggie reese
"Have been with this insurance group for a few years now and always had good experiences, very personable and always available over the phone. Jonathan helped me switch my policy when I was getting ready to move and took the time to send me different options based on coverage, great team!"
We responded:
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it!"
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Philomina Ejimofor

June 22, 2026

5  out of  5
rating by Philomina Ejimofor
"Friendly, Respectful and effective communication at any time."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jason Griswold’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parkville ."
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Zhihong Ren

June 19, 2026

5  out of  5
rating by Zhihong Ren
"A lot of thanks to Mr Griswold, and his associates and staffs as well!"
We responded:
"Zhihong, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jason Griswold’s Team—we are always here to help!"
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napthali nfor (jayjay12)

June 18, 2026

5  out of  5
rating by napthali nfor (jayjay12)
"Ms.Pam was very patient with me and stuck with me throughout the whole process even though we ran into a couple of issues, she didn’t give up, if you call request to talk to Ms.Pam she’s a great lady."
We responded:
"Thank you so much for the 5-stars, napthali! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Shaun Dixon

June 18, 2026

5  out of  5
rating by Shaun Dixon
"Great Customer Service the whole team is respectful and professional…Special Thanks to Ms Pam…"
We responded:
"Thank you for the 5-star review, Shaun! Here on State Farm Agent Jason Griswold’s Team, we are proud to serve our community and appreciate your recognition. "
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Natalie Merrill

June 17, 2026

5  out of  5
rating by Natalie Merrill
"Pam O’Neill of the Jason Griswold State Farm insurance office did a fantastic job. She stays late and when the phone disconnected, she called me back. We were able to complete my Renters and auto insurance quotes for my new State Farm insurance coverage. Thanks so much!"
We responded:
"Thank you so much for the 5-stars, Natalie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Johnny Chen

June 16, 2026

5  out of  5
rating by Johnny Chen
"Michele Burgess is always swift and attentive. She ensures all my documents get to me before needing to ever reach out to them."
We responded:
"We are grateful for your 5-star review, Johnny! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Brittany Morgan

June 16, 2026

5  out of  5
rating by Brittany Morgan
"100% satisfied"
We responded:
"Thank you so much for the 5-star rating, Brittany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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mark hicks

June 10, 2026

5  out of  5
rating by mark hicks
"I was mailed a large bill due to a previous auto insurance, without receiving any phone call. This occurred when I changed insurance carriers & decided on State Farm Insurance, but I didn't notify prior carrier that I was changing. So, I received the bill, ignored it, the next thing it was sent to a collection company. They called me numerous times, not leaving any messages & I was going to arrange to have them blocked. Then I received their collection notice. I was caught off guard, not realizing to contact previous auto insurance carrier. So, Pam, an agent from Jason Griswold State Farm Insurance graciously sent them a copy of being covered by State Farm. They immediately cancelled the excessive fine. I am most grateful to Pam, the front office personnel & Jason Griswold for taking care of my severe issue. Thanks so much! Great Job! Mark A .Hicks"
We responded:
"Thank you so much for the 5-star rating, mark! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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aubrey gerhardt

June 9, 2026

5  out of  5
rating by aubrey gerhardt
"Staff is kind and efficient, makes the process easy"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Liam Healy

June 5, 2026

5  out of  5
rating by Liam Healy
"Angela Wright is my rep and I couldn’t be happier with her service. She was able to get me paid and went out of her way to make it happen. Totally recommend her!"
We responded:
"Wow, thank you for the 5-star review, Liam! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Josh White

Josh White

June 3, 2026

5  out of  5
rating by Josh White
"Robin Ramsey helped me with my auto insurance. She was kind, patient, and communicated clearly through the entire process. Use Jason's Agency for your insurance needs!"
We responded:
"Thank you so much for the 5-stars, Josh! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "