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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Big Journey TV

June 24, 2026

5  out of  5
rating by Big Journey TV
"Ask for Susan. Great person."
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Carly Kapp

June 23, 2026

5  out of  5
rating by Carly Kapp
"Pam is the best she is so helpful and smart and awesome!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it!"
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maggie reese

June 22, 2026

5  out of  5
rating by maggie reese
"Have been with this insurance group for a few years now and always had good experiences, very personable and always available over the phone. Jonathan helped me switch my policy when I was getting ready to move and took the time to send me different options based on coverage, great team!"
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Philomina Ejimofor

June 22, 2026

5  out of  5
rating by Philomina Ejimofor
"Friendly, Respectful and effective communication at any time."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jason Griswold’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parkville ."
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Zhihong Ren

June 19, 2026

5  out of  5
rating by Zhihong Ren
"A lot of thanks to Mr Griswold, and his associates and staffs as well!"
We responded:
"Zhihong, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jason Griswold’s Team—we are always here to help!"
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napthali nfor (jayjay12)

June 18, 2026

5  out of  5
rating by napthali nfor (jayjay12)
"Ms.Pam was very patient with me and stuck with me throughout the whole process even though we ran into a couple of issues, she didn’t give up, if you call request to talk to Ms.Pam she’s a great lady."
We responded:
"Thank you so much for the 5-stars, napthali! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Shaun Dixon

June 18, 2026

5  out of  5
rating by Shaun Dixon
"Great Customer Service the whole team is respectful and professional…Special Thanks to Ms Pam…"
We responded:
"Thank you for the 5-star review, Shaun! Here on State Farm Agent Jason Griswold’s Team, we are proud to serve our community and appreciate your recognition. "
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Natalie Merrill

June 17, 2026

5  out of  5
rating by Natalie Merrill
"Pam O’Neill of the Jason Griswold State Farm insurance office did a fantastic job. She stays late and when the phone disconnected, she called me back. We were able to complete my Renters and auto insurance quotes for my new State Farm insurance coverage. Thanks so much!"
We responded:
"Thank you so much for the 5-stars, Natalie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Johnny Chen

June 16, 2026

5  out of  5
rating by Johnny Chen
"Michele Burgess is always swift and attentive. She ensures all my documents get to me before needing to ever reach out to them."
We responded:
"We are grateful for your 5-star review, Johnny! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Brittany Morgan

June 16, 2026

5  out of  5
rating by Brittany Morgan
"100% satisfied"
We responded:
"Thank you so much for the 5-star rating, Brittany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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mark hicks

June 10, 2026

5  out of  5
rating by mark hicks
"I was mailed a large bill due to a previous auto insurance, without receiving any phone call. This occurred when I changed insurance carriers & decided on State Farm Insurance, but I didn't notify prior carrier that I was changing. So, I received the bill, ignored it, the next thing it was sent to a collection company. They called me numerous times, not leaving any messages & I was going to arrange to have them blocked. Then I received their collection notice. I was caught off guard, not realizing to contact previous auto insurance carrier. So, Pam, an agent from Jason Griswold State Farm Insurance graciously sent them a copy of being covered by State Farm. They immediately cancelled the excessive fine. I am most grateful to Pam, the front office personnel & Jason Griswold for taking care of my severe issue. Thanks so much! Great Job! Mark A .Hicks"
We responded:
"Thank you so much for the 5-star rating, mark! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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aubrey gerhardt

June 9, 2026

5  out of  5
rating by aubrey gerhardt
"Staff is kind and efficient, makes the process easy"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Liam Healy

June 5, 2026

5  out of  5
rating by Liam Healy
"Angela Wright is my rep and I couldn’t be happier with her service. She was able to get me paid and went out of her way to make it happen. Totally recommend her!"
We responded:
"Wow, thank you for the 5-star review, Liam! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Josh White

June 3, 2026

5  out of  5
rating by Josh White
"Robin Ramsey helped me with my auto insurance. She was kind, patient, and communicated clearly through the entire process. Use Jason's Agency for your insurance needs!"
We responded:
"Thank you so much for the 5-stars, Josh! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Josh Miller

June 2, 2026

5  out of  5
rating by Josh Miller
"We recently switched our auto and homeowners insurance to State Farm and have had a great experience so far. Matt Miller has been extremely helpful throughout the entire process. He's been responsive, easy to work with, and always quick to answer any questions we had.

We’re also in the process of purchasing a new home, and Matt made the homeowners insurance side of things very straightforward. He helped us get everything set up quickly and made sure we had what we needed for closing without any headaches.

Overall, the transition to State Farm has been smooth and much easier than we expected. We appreciate Matt’s help and would definitely recommend him to anyone looking for a knowledgeable and reliable insurance agent."
We responded:
"Josh, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Raymond Miller

May 28, 2026

5  out of  5
rating by Raymond Miller
"Pam provided phenomenal communication and customer service over the past couple weeks. She was able to help me navigate a complex and emotional process of changing insurance companies due to acquiring property through a loved ones estate. Thank you Pam for your kindness, knowledge and professionalism! I will certainly recommend you to family and friends and look forward to working with you in the future."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville . "
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Dawn Harris

May 27, 2026

5  out of  5
rating by Dawn Harris
"Beverly Sliva was great help. She answered all of my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jason Griswold’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Donna Olszewski

May 27, 2026

5  out of  5
rating by Donna Olszewski
"We recently experienced a death of a loved one. Because the death occurred abroad we were required to provide numerous documents. We also experienced long delays in service from other insurance companies. However, State Farm's claim process was comparatively easy. We did have a few questions which were handled expeditiously and courteously by our local insurance agent. Michelle Burgess in the office of Jason Griswold was exceptional."
We responded:
"Thank you for your thoughtful review, Donna. I'm so sorry to hear you recently lost a loved one, we understand it's such a difficult time and can be stressful with paperwork on top of it. I'm incredibly happy to hear Michele was so helpful during this time, please reach out if you need anything at all. "
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Shari Wilfong

May 22, 2026

5  out of  5
rating by Shari Wilfong
"I had been with another instructor company for quite a few years. My husband got his 1st ticket at 61yrs old and they raised our insurance $100. per month. I was furious. So i started looking around and Chris gave me the best quote i had from any of them. Beyond that it took me a long time to get back to him and this very patient man put up with me and still gave me an awesome deal on everything i needed. THANK YOU CHRIS!!!"
We responded:
"Thank you for the 5-star review, Shari! Here on State Farm Agent Jason Griswold’s Team, we are proud to serve our community and appreciate your recognition. "
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Keisha Be

May 17, 2026

4  out of  5
rating by Keisha Be
"When I first started looking for insurance again, the rates I was getting were INSANE — literally over $1,500 a month. She told me to give her a little time and she would work it out, and she absolutely did. I ended up with a much lower rate than I expected.

She made the entire process easy, communicated quickly, stayed on top of everything, and handled everything in a timely manner even while clearly busy. I never had to keep calling or reminding her to send updated ID cards, emails, or anything. She was already on it.

Very professional, kind, fast, and effective. I truly enjoyed working with her and would definitely recommend her to anyone looking for insurance."
We responded:
"Keisha, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Jason Griswold’s Team! "
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Jheri Fitzgerald

May 15, 2026

5  out of  5
rating by Jheri Fitzgerald
"Ms. Sue always goes above and beyond to help me find the best quote and make sure I stay on track with my payments. She is patient, understanding, and always available whenever I need help. She gives honest advice and takes the time to help me figure out the best plan for my situation.
Unlike some people who only care about taking your money, Ms. Sue truly cares about her customers and wants to see them doing well. Her customer service is phenomenal, and she always makes me feel valued and supported.
If you get State Farm, I highly recommend asking for Ms. Sue — you won’t regret it!"
We responded:
"We are grateful for your 5-star review, Jheri! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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RAVENS 2025

May 12, 2026

5  out of  5
rating by RAVENS 2025
"I love Michelle Burgess. She's excellent always a pleasure to speak with. She makes you feel comfortable & its always willing to explain throughly if something you don't understand. She doesn't risk you of the phone she wants to make sure that you are satisfied & understand. Kuddos to Ms Michele!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Alex Yap

May 10, 2026

5  out of  5
rating by Alex Yap
"Chris Arman did an excellent job in providing me the info and quotes in regard to to my auto & home insurance needs. He is very responsive to my questions and concerns and the quotes were very reasonable. Great customer service and I would strongly recommend Chris for your insurance needs!"
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brian Marston

May 6, 2026

5  out of  5
rating by Brian Marston
"Sue at State Farm is the best taking care of all my insurance needs!"
We responded:
"Brian, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Warren Gleckel

May 5, 2026

5  out of  5
rating by Warren Gleckel
"Ms. Beverly Sliva was very helpful creating a procedure for replacing an original auto insurance bill that needed correction. This required Ms. Slive to generate an ad hock new bill from her office in Baltimore. I greatly appreciated her attention to this matter and her ability to solve my problem.
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We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville . "