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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raymond Miller

May 28, 2026

5  out of  5
rating by Raymond Miller
"Pam provided phenomenal communication and customer service over the past couple weeks. She was able to help me navigate a complex and emotional process of changing insurance companies due to acquiring property through a loved ones estate. Thank you Pam for your kindness, knowledge and professionalism! I will certainly recommend you to family and friends and look forward to working with you in the future."
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Dawn Harris

May 27, 2026

5  out of  5
rating by Dawn Harris
"Beverly Sliva was great help. She answered all of my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jason Griswold’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Donna Olszewski

May 27, 2026

5  out of  5
rating by Donna Olszewski
"We recently experienced a death of a loved one. Because the death occurred abroad we were required to provide numerous documents. We also experienced long delays in service from other insurance companies. However, State Farm's claim process was comparatively easy. We did have a few questions which were handled expeditiously and courteously by our local insurance agent. Michelle Burgess in the office of Jason Griswold was exceptional."
We responded:
"Thank you for your thoughtful review, Donna. I'm so sorry to hear you recently lost a loved one, we understand it's such a difficult time and can be stressful with paperwork on top of it. I'm incredibly happy to hear Michele was so helpful during this time, please reach out if you need anything at all. "
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Shari Wilfong

May 22, 2026

5  out of  5
rating by Shari Wilfong
"I had been with another instructor company for quite a few years. My husband got his 1st ticket at 61yrs old and they raised our insurance $100. per month. I was furious. So i started looking around and Chris gave me the best quote i had from any of them. Beyond that it took me a long time to get back to him and this very patient man put up with me and still gave me an awesome deal on everything i needed. THANK YOU CHRIS!!!"
We responded:
"Thank you for the 5-star review, Shari! Here on State Farm Agent Jason Griswold’s Team, we are proud to serve our community and appreciate your recognition. "
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Keisha Be

May 17, 2026

4  out of  5
rating by Keisha Be
"When I first started looking for insurance again, the rates I was getting were INSANE — literally over $1,500 a month. She told me to give her a little time and she would work it out, and she absolutely did. I ended up with a much lower rate than I expected. She made the entire process easy, communicated quickly, stayed on top of everything, and handled everything in a timely manner even while clearly busy. I never had to keep calling or reminding her to send updated ID cards, emails, or anything. She was already on it. Very professional, kind, fast, and effective. I truly enjoyed working with her and would definitely recommend her to anyone looking for insurance."
We responded:
"Keisha, thank you for your kind 4-star rating! We appreciate your feedback and are happy to hear you had a pleasant experience with State Farm Agent Jason Griswold’s Team! "
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Jheri Fitzgerald

May 15, 2026

5  out of  5
rating by Jheri Fitzgerald
"Ms. Sue always goes above and beyond to help me find the best quote and make sure I stay on track with my payments. She is patient, understanding, and always available whenever I need help. She gives honest advice and takes the time to help me figure out the best plan for my situation. Unlike some people who only care about taking your money, Ms. Sue truly cares about her customers and wants to see them doing well. Her customer service is phenomenal, and she always makes me feel valued and supported. If you get State Farm, I highly recommend asking for Ms. Sue — you won’t regret it!"
We responded:
"We are grateful for your 5-star review, Jheri! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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RAVENS 2025

May 12, 2026

5  out of  5
rating by RAVENS 2025
"I love Michelle Burgess. She's excellent always a pleasure to speak with. She makes you feel comfortable & its always willing to explain throughly if something you don't understand. She doesn't risk you of the phone she wants to make sure that you are satisfied & understand. Kuddos to Ms Michele!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Alex Yap

May 10, 2026

5  out of  5
rating by Alex Yap
"Chris Arman did an excellent job in providing me the info and quotes in regard to to my auto & home insurance needs. He is very responsive to my questions and concerns and the quotes were very reasonable. Great customer service and I would strongly recommend Chris for your insurance needs!"
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brian Marston

May 6, 2026

5  out of  5
rating by Brian Marston
"Sue at State Farm is the best taking care of all my insurance needs!"
We responded:
"Brian, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Warren Gleckel

May 5, 2026

5  out of  5
rating by Warren Gleckel
"Ms. Beverly Sliva was very helpful creating a procedure for replacing an original auto insurance bill that needed correction. This required Ms. Slive to generate an ad hock new bill from her office in Baltimore. I greatly appreciated her attention to this matter and her ability to solve my problem. ."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville . "
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T-BOO Google Assistant

May 5, 2026

5  out of  5
rating by T-BOO Google Assistant
"I have been with statefarm since 2017 by far the best insurance company out there, The staff at Jason Griswald’s office is very friendly and knowledgeable. They know who I am when I call, thry make me feel welcome and appreciated. They will help you with whatever insurance needs you may have. It like having a best friend at the insurance company. The entire staff is wonderful!!!"
We responded:
"Thank you for taking the time to leave such a great review, T-BOO. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Karen Buck

May 1, 2026

5  out of  5
rating by Karen Buck
"I have been working with Sue, who works in this State Farm office. She is wonderfully helpful and very empathetic towards the situation I am going through with a long term care policy for my mother. We had talked over a month ago, and today she called just to check on how things were progressing. In today’s world that type of customer service is almost non-existent. I would highly recommend this State Farm office, for all of your insurance needs."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Parkville to know that you had such a wonderful experience with us here on State Farm Agent Jason Griswold’s Team."
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De Big Dog Interquarter

April 29, 2026

5  out of  5
rating by De Big Dog Interquarter
"Incredibly helpful"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. "
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Gigi Galloway

April 27, 2026

5  out of  5
rating by Gigi Galloway
"It was a Pleasure to Answer my phone and have Matthew Miller speaking in a Caring and Concerned tone;after going through many sales pitches for auto insurance. I listened and asked Many Questions. Mr Miller was a man of his word as his expertise shined through the moment he discussed my new policy and cost. Yes im now a Proud State Farm customer Auto and Home. Yes I left Geico after 25 years. Im so delighted, excited, and relieved that I spoke with Mr Miller.....and transferred my Insurance needs over to State Farm. Im sharing my decision and good news with everyone. State Farm is the place to br for auto and homeowner insurance. Thank you Matthew Miller again."
We responded:
"Thanks so much for the amazing review, Gigi! We really appreciate your support here in Parkville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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tesia jones

April 27, 2026

5  out of  5
rating by tesia jones
"Susan has been such a great help to me over the years. She is a great part of why I continue to reinstate. She treats me like I'm an actual person and talks to me with understanding and respect. I have raved about her to others because she is worth the praise."
We responded:
"tesia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Parkville office. "
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Michael Silver

April 21, 2026

5  out of  5
rating by Michael Silver
"As usual, Susan did an exceptional job handling my account, I am very grateful for kindness and courtesy,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Watkins

April 16, 2026

5  out of  5
rating by James Watkins
"Molly and Pam are awesome agents. Very professional and fast. They helped me with all my insurance needs. Needed some additional information added to my policy. Promptly got it done. I recommend this agency for all your insurance needs. Thanks a Bunch Ladies!"
We responded:
"Thank you for the 5-star review, James! Here on State Farm Agent Jason Griswold’s Team, we are proud to serve our community and appreciate your recognition. "
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Andrea Rowlins

April 14, 2026

5  out of  5
rating by Andrea Rowlins
"I am very happy with Pam O'Neill. She has been my go-to for all of my insurance needs. She saves me money where she can and is pleasant to deal with."
We responded:
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it! Thank you for the amazing review, Andrea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Andrew Johnson (Vulkrim)

April 14, 2026

5  out of  5
rating by Andrew Johnson (Vulkrim)
"Wonderful experience working with Susan. Great customer service and great insurance rates."
We responded:
"Andrew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Valerie Shaw

April 13, 2026

5  out of  5
rating by Valerie Shaw
"Sue was abled to find me the best coverage for my automobile and got me started with my coverage the same day. The process was easy and everyone in the office was very courteous, professional, and patient with all my questions."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville . "
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Tiffany Pointer

April 13, 2026

5  out of  5
rating by Tiffany Pointer
"Susan M Lewis was extremely polite and went out of her way to assist me when no one else would. She went above any beyond with making sure i got the forms i needed. She continued to follow up with me. Her customer Service is thee absolute best."
We responded:
"Tiffany, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jason Griswold’s Team!"
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Dan Southworth

April 7, 2026

5  out of  5
rating by Dan Southworth
"I would like to thank the State Farm reps at the Jason Griswold Agency, especially Susan, for their cooperation and assistance on some Policy change issues that became somewhat complicated. Susan worked with us diligently and saw that everything was resolved successfully, and it is very much appreciated."
We responded:
"Dan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Parkville office. "
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Mary Bagosy

March 31, 2026

5  out of  5
rating by Mary Bagosy
"Thank you Jason Griswold’s receptionist for the reminder text and emails! Very, very supportive."
We responded:
"Thank you so much for the 5-star rating, Mary! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Keisha Walters

March 27, 2026

5  out of  5
rating by Keisha Walters
"I would like to take a moment to share my appreciation for Matthew Miller at State Farm. He provided outstanding service while helping me with my policy, making the entire process smooth and stress-free. Matthew is not only knowledgeable and professional, but also incredibly kind and patient. He took the time to explain everything clearly, answered all of my questions, and made sure I felt confident in my decisions. His humility and genuine care truly stood out. It’s rare to come across someone who combines expertise with such a warm and personable approach. I’m grateful for his help and highly recommend him to anyone looking for excellent service. Thank you again, Matthew, for going above and beyond!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jason Griswold’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parkville ."
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Lynn M

March 27, 2026

5  out of  5
rating by Lynn M
"I have worked with Chris Arman, agent team member at Jason's office, since I first called to inquire about condo and auto policies. He came up with an excellent bundled package based on my families' needs. I am in the process of transferring other coverage to this office because of my experience with Chris and the whole team's exceptional service."
We responded:
"Lynn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "