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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Darraj

February 5, 2026

5  out of  5
rating by Jordan Darraj
"I was put into contact with a susan lewis and she helped me get an excellent insurance policy for my vehicle. she was helpful and knowledgeable through the entire process and I highly reccomend her services. 10/10"
We responded:
"We are grateful for your 5-star review, Jordan! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Tierra Taylor

February 3, 2026

5  out of  5
rating by Tierra Taylor
"My agent that so graciously helped me as a new member was Dylan Burruss. He was so patient and explained everything to me as much as I asked the same thing multiple times. He was very kind and friendly. He was very knowledgeable and offered additional items in a way that didn't make me feel overwhelmed or pressured. He honestly made my day. GO DYLAN! Thank you for everything. -Tierra Taylor"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. "
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Lark Cheeves

February 2, 2026

5  out of  5
rating by Lark Cheeves
"The folks at this office are so wonderful. Special shoutout to Alina, although every agent I’ve interacted with has gone above and beyond to be sure my questions were answered with confidence and kindness."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Louise Thompson

January 29, 2026

5  out of  5
rating by Louise Thompson
"Sue was very helpful and provided the information I needed immediately."
We responded:
"Thanks so much for the fantastic rating, Louise! We are so glad you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Senora Mcallister

January 28, 2026

5  out of  5
rating by Senora Mcallister
"ROBIN WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE KIND OF AUTO INSURANCE THAT I NEED. SHE EXPLAINED EVERYTHING THAT I NEEDED TO KNOW ABOUT GETTING AUTO INSURANCE. SHE WAS A PLEASURE TO TALK TO. I WILL BE GETTING AUTO INSURANCE FROM STATE FARM. ROBIN BE BLESSED AND KEEP THE PERSONALITY AND KINDNESS THAT YOU HAVE AND YOU WILL GO FAR. MINISTER SENORA MCALLISTER"
We responded:
"Senora, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Parkville office. "
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Smiley Randall

January 24, 2026

5  out of  5
rating by Smiley Randall
"I’ve never been disappointed when it came to my affairs with State Farm. I would like to especially thank Susan Lewis for assisting me, she always been so pleasant because I fell off track and when I called to ask was Susan there and with confirming she was, Susan welcome me back because personally I didn’t want to go no where else, made my transition smoothly with my affairs. This is why I gave 5 stars less stress. At some point we fall down and I was able to get up. Thanks Susan 😊 Leslie Randall"
We responded:
"We appreciate your review, Smiley. We are so happy that you had such a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville ! "
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Naomi Powell

January 23, 2026

5  out of  5
rating by Naomi Powell
"Mrs Pam O'Neil is the best agent there is I've been working with her since I was 20 she will help you with anything and work with for any problems or quote you're looking for life,car and home insurance contact this office"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jason Griswold’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Kali

January 22, 2026

5  out of  5
rating by Kali
"Susan at the Jason Griswold Insurance office has been an absolute rockstar for my business insurance needs. She is knowledgeable, responsive, and consistently goes above and beyond to make sure everything is handled correctly and on time. Insurance can be complicated, especially for a growing business, but Susan makes the process smooth and stress-free. She takes the time to explain options clearly, follows up proactively, and truly advocates for her clients. It’s rare to find someone this reliable and committed. I genuinely appreciate her professionalism and dedication, and I highly recommend Susan and the Jason Griswold Insurance office to anyone looking for exceptional service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Steven Lofton

January 21, 2026

5  out of  5
rating by Steven Lofton
"I just had a wonderful experience today speaking with State farm agent Alina Occhiplini. It was a great experience speaking with someone that was as knowledgeable and pleasant at the same time. I'm very happy to get the auto coverages I needed and at a price that I feel is reasonable and fair and it only seemed to take a few minutes due to the professionalism of Alina.To date I have had nothing but great experiences with the (Jason Griswold office).To speak of another time I had, I had the blessings to have my home coverage done with Chris Arman who is also a great agent to work with there👍. I thank you State farm for definitely being like a good neighbor. Bravo"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Tiqua Smith

January 16, 2026

5  out of  5
rating by Tiqua Smith
"I definitely give 5 stars, wonderful experience after speaking with Robin Ramsey, she made me feel so good and gave me a great quote."
We responded:
"We are grateful for your 5-star review, Tiqua! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Daryl T

January 13, 2026

5  out of  5
rating by Daryl T
"The lady on the phone was able to help me easily, thank you."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Sariah Israel

January 8, 2026

1  out of  5
rating by Sariah Israel
"Lesson learned! This is the very reason we should never be hasty in crediting a person. After countless phones calls no response and or resolutions this has been a very trying and disappointing experience. It's insane how these insurance companies rob the mear customers who keep them in business. I contacted this office to make changes to my auto and renters policy in leiu of a residential move I planned to make the first of the year. My policy jumped from $321 dollars to 436.64. Im just having a hard time understanding how and why especially since I canceled all changes to the policy and decided to stay at the same residence .I have contacted this office several times trying to resolve this issue with no solution. Pam I am truly disappointed in your work with my case. Instead of explaining the changes you have been avoiding me and not accepting my phone calls. This has been a disaster..I WOULD NOT ADVISE ANYONE TO SEEK ANY TYPE OF COVEGAGE FROM STATEFARM. SAVE YOURSELF THE TIME, MONEY AND HEADACHE THIS AGENCY WILL AND HAS CAUSED."
We responded:
"Thank you for sharing your experience with Pam, Sariah! We appreciate you! - Jason"
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Patricia Johnson

January 6, 2026

5  out of  5
rating by Patricia Johnson
"Matt was a joy to talk. Very pleasant, he answered my questions to my liking, very patient with me. I am so glad he's my agent, not sure if I could have gotten anyone nicer than him. He did an excellent job!!! Thanks again Matt for all your help!! (Not saying that the other agents aren't nice), I just was lucky to get someone who was very patient with me.😊🤗💖❤️"
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Carol Nichols

January 6, 2026

5  out of  5
rating by Carol Nichols
"I had a great customer service experience within the last hour the office was open on a Saturday. I spoke with Pam O’Neill and she was able to add renter’s insurance to my existing policy and provided me with the appropriate paperwork needed to sign the lease. Thank you!"
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Carolyn

December 31, 2025

5  out of  5
rating by Carolyn
"Was disappointed with coverage changes to an old Geico policy and Pam made everything in the process as smooth as could be and now we are very happy with our new policy with State Farm. Thanks Pam!! 😊"
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Zhane Johnson

December 29, 2025

5  out of  5
rating by Zhane Johnson
"I always go with statefarm , today I had help from Pam O’Neill and she was a big help with getting me set back up, she has great customer service ! Thank you so much"
We responded:
"Thank you for your feedback, Zhane! I'm glad to hear Pam was so helpful, we strive for excellent customer service! - Jason"
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David Petrie

December 27, 2025

5  out of  5
rating by David Petrie
"Excellent State Farm agency! We have been serviced by Jason and his Team for over 30 years. Today we needed a quick bine for a new car, and they were available on a weekend to get the insurance taken care."
We responded:
"Thank you for your review, David! I'm honored to have you as part of the family, thank you for your loyalty. We're more than happy to take care of you. Reach out if you need us! - Jason"
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Kenyona Moore

December 25, 2025

5  out of  5
rating by Kenyona Moore
"Beverly is the best. His staff is always helpful and always available."
We responded:
"Thank you for your review, Kenyona! I'm glad to hear Bev was so helpful for you, we've got your back! - Jason"
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Brandon Morris

December 22, 2025

5  out of  5
rating by Brandon Morris
"Johnathan was very professional and very helpful what I thought might be a stressful call turned into a delightful one. He is a very good agent"
We responded:
"Thank you so much for your review, Brandon! Jonathan is fantastic, I'm glad to hear he was so helpful for you. Please reach out if you need us! - Jason"
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Christopher Richardson

December 19, 2025

5  out of  5
rating by Christopher Richardson
"Always have a pleasant time talking to the staff at state farm. Beverly was very helpful"
We responded:
"Thank you for your review, Christopher! I'm glad to hear Bev was so helpful. We appreciate you! - Jason"
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Patrick Prahme

December 19, 2025

5  out of  5
rating by Patrick Prahme
"Sue is the absolute Best! She Responds promptly to every call and text with answered questions. She also goes the extra mile in every situation I've come across."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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eugene kernan

December 18, 2025

5  out of  5
rating by eugene kernan
"Just a note of thanks and appreciation for the effort and results from Ms. Beata Richardson. I called late in the day requesting a copy of a policy on one of our vehicles and she not only promptly provided a copy of the policy to me in a matter of minutes but was most courteous and very personable. Not only was the aforementioned very impressive, but after she provided me the information My wife made me aware that I had requested the information on the wrong vehicle. I had to call Beata right back and correct MY mistake and she once again, in a very helpful, cordial way, provided me the correct information. Again, she was extremely helpful, precise and personable during our communications. A REAL pleasure to deal with and she seems to be excellent at her job!!! Merry Christmas and Happy Holidays!!! Finally thank you Beata for all your assistance!!!"
We responded:
"Thank you so much for your thoughtful review, Eugene! I'm more than happy to hear Beata was so helpful with your vehicle insurance and providing you the necessary information. We appreciate you taking the time to share your experience. Reach out if you need us! - Jason"
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Erin Miller

December 17, 2025

5  out of  5
rating by Erin Miller
"Through tough times and personal requests, Beverly Sliva Insurance Account Representative, has been a frequent voice on the other end of my calls. Showing empathy, Beverly has always went above and beyond to ensure all asks and tasks were completed. Her kindness and understanding has always been so appreciated."
We responded:
"Thank you so much for your review, Erin! I'm so glad to hear Bev was so helpful, she is fantastic!! We're here for you, as always reach out if you need us! - Jason"
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Y. C.

December 16, 2025

5  out of  5
rating by Y. C.
"Robin Ramsey, Insurance Account Representative was very friendly, helpful, knowledgeable, patient, and professional while servicing my needs."
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monique wilson

December 16, 2025

5  out of  5
rating by monique wilson
"Pam O'Neil provied my family with excellent service. She is extremely helpful and understood all of my conerns."