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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine curry

March 2, 2026

5  out of  5
rating by Christine curry
"I spoke with Pam on the phone throughout everything we did and she even made a phone call to find out other information I needed so thank you Pam for being a great agent for State Farm."
We responded:
"Christine, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tony Williams

February 28, 2026

5  out of  5
rating by Tony Williams
"When I called one of the Maryland locations I spoke with Ms. Robin and she was very helpful and pleasant to speak with. She helped me with everything I needed and more. She was also very understanding and patient. I must honestly saying that she was the one that made my decision to go with State Farm. 👍👍👍👍💯💯💯"
We responded:
"Thank you so much for the 5-stars, Tony! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Howard W

February 24, 2026

5  out of  5
rating by Howard W
"I have been dealing with State Farm in Baltimore for over 30 years. The customer service I have received is the primary reason I am still a customer. Susan Lewis is by far the most responsive and helpful resource I have ever found in the insurance field. Knowledgeable, timely and extremely helpful. My Five Star rating is as much for her as it is for State Farm. THANK YOU SUSAN."
We responded:
"Howard, thank you for your wonderful review of State Farm Agent Jason Griswold’s Team!"
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James Taylor

February 23, 2026

5  out of  5
rating by James Taylor
"Great job im completely satisfied thanks for the help"
We responded:
"Thank you so much for your review, James! We're more than happy to help! - Jason"
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Vivian

February 23, 2026

5  out of  5
rating by Vivian
"Pam was courteous, professional, and very knowledgeable."
We responded:
"Thank you so much for the 5-stars, Vivian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jason Griswold’s Team anytime."
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Tim Eggars

February 20, 2026

5  out of  5
rating by Tim Eggars
"Matthew and Stacey have been great to work with. Nothing but good things to say thanks for all your help!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jason Griswold’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Parkville ."
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Steven Jones

February 19, 2026

4  out of  5
rating by Steven Jones
"Very helpful"
We responded:
"Thanks for letting us be your Good Neighbor! Hopefully we can earn that fifth star!"
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Bruce

February 16, 2026

5  out of  5
rating by Bruce
"what can y. say about state farm Insurance, I had a situation with my insurance, which Require some paperwork etc, and the person I spoke with straighten this out, Professionalvly and nicely, I have to tell y. Pam" came to the Rescue and did -outstanding Job!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Parkville to know that you had such a wonderful experience with us here on State Farm Agent Jason Griswold’s Team."
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B Creery

February 12, 2026

5  out of  5
rating by B Creery
"Jason and his team are outstanding. As a client of over 6 years with many lines of business (home, business, auto) these people are always quick to answer, capable to handle complex problems, and more importantly grow with our family and business.A 5 star operation!"
We responded:
"We are grateful for your 5-star review, B! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Andrea Rowlins

February 10, 2026

5  out of  5
rating by Andrea Rowlins
"I am very happy with Pam O'Neill. She has been my go-to for all of my insurance needs. She saves me money where she can and is pleasant to deal with."
We responded:
"Thank you for your kind review of State Farm Agent Jason Griswold’s Team. We appreciate it! Thank you for the amazing review, Andrea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jordan Darraj

February 5, 2026

5  out of  5
rating by Jordan Darraj
"I was put into contact with a susan lewis and she helped me get an excellent insurance policy for my vehicle. she was helpful and knowledgeable through the entire process and I highly reccomend her services. 10/10"
We responded:
"We are grateful for your 5-star review, Jordan! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Tierra Taylor

February 3, 2026

5  out of  5
rating by Tierra Taylor
"My agent that so graciously helped me as a new member was Dylan Burruss. He was so patient and explained everything to me as much as I asked the same thing multiple times. He was very kind and friendly. He was very knowledgeable and offered additional items in a way that didn't make me feel overwhelmed or pressured. He honestly made my day. GO DYLAN! Thank you for everything. -Tierra Taylor"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. "
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Lark Cheeves

February 2, 2026

5  out of  5
rating by Lark Cheeves
"The folks at this office are so wonderful. Special shoutout to Alina, although every agent I’ve interacted with has gone above and beyond to be sure my questions were answered with confidence and kindness."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Louise Thompson

January 29, 2026

5  out of  5
rating by Louise Thompson
"Sue was very helpful and provided the information I needed immediately."
We responded:
"Thanks so much for the fantastic rating, Louise! We are so glad you had a positive experience with us here on State Farm Agent Jason Griswold’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Senora Mcallister

January 28, 2026

5  out of  5
rating by Senora Mcallister
"ROBIN WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE KIND OF AUTO INSURANCE THAT I NEED. SHE EXPLAINED EVERYTHING THAT I NEEDED TO KNOW ABOUT GETTING AUTO INSURANCE. SHE WAS A PLEASURE TO TALK TO. I WILL BE GETTING AUTO INSURANCE FROM STATE FARM. ROBIN BE BLESSED AND KEEP THE PERSONALITY AND KINDNESS THAT YOU HAVE AND YOU WILL GO FAR. MINISTER SENORA MCALLISTER"
We responded:
"Senora, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Griswold’s Team here in our Parkville office. "
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Smiley Randall

January 24, 2026

5  out of  5
rating by Smiley Randall
"I’ve never been disappointed when it came to my affairs with State Farm. I would like to especially thank Susan Lewis for assisting me, she always been so pleasant because I fell off track and when I called to ask was Susan there and with confirming she was, Susan welcome me back because personally I didn’t want to go no where else, made my transition smoothly with my affairs. This is why I gave 5 stars less stress. At some point we fall down and I was able to get up. Thanks Susan 😊 Leslie Randall"
We responded:
"We appreciate your review, Smiley. We are so happy that you had such a wonderful experience with State Farm Agent Jason Griswold’s Team here in Parkville ! "
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Naomi Powell

January 23, 2026

5  out of  5
rating by Naomi Powell
"Mrs Pam O'Neil is the best agent there is I've been working with her since I was 20 she will help you with anything and work with for any problems or quote you're looking for life,car and home insurance contact this office"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jason Griswold’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Kali

January 22, 2026

5  out of  5
rating by Kali
"Susan at the Jason Griswold Insurance office has been an absolute rockstar for my business insurance needs. She is knowledgeable, responsive, and consistently goes above and beyond to make sure everything is handled correctly and on time. Insurance can be complicated, especially for a growing business, but Susan makes the process smooth and stress-free. She takes the time to explain options clearly, follows up proactively, and truly advocates for her clients. It’s rare to find someone this reliable and committed. I genuinely appreciate her professionalism and dedication, and I highly recommend Susan and the Jason Griswold Insurance office to anyone looking for exceptional service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jason Griswold’s Team. "
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Steven Lofton

January 21, 2026

5  out of  5
rating by Steven Lofton
"I just had a wonderful experience today speaking with State farm agent Alina Occhiplini. It was a great experience speaking with someone that was as knowledgeable and pleasant at the same time. I'm very happy to get the auto coverages I needed and at a price that I feel is reasonable and fair and it only seemed to take a few minutes due to the professionalism of Alina.To date I have had nothing but great experiences with the (Jason Griswold office).To speak of another time I had, I had the blessings to have my home coverage done with Chris Arman who is also a great agent to work with there👍. I thank you State farm for definitely being like a good neighbor. Bravo"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jason Griswold’s Team. "
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Tiqua Smith

January 16, 2026

5  out of  5
rating by Tiqua Smith
"I definitely give 5 stars, wonderful experience after speaking with Robin Ramsey, she made me feel so good and gave me a great quote."
We responded:
"We are grateful for your 5-star review, Tiqua! Thanks for taking a moment to share your positive rating of State Farm Agent Jason Griswold’s Team here in Parkville . "
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Sariah Israel

January 8, 2026

1  out of  5
rating by Sariah Israel
"Lesson learned! This is the very reason we should never be hasty in crediting a person. After countless phones calls no response and or resolutions this has been a very trying and disappointing experience. It's insane how these insurance companies rob the mear customers who keep them in business. I contacted this office to make changes to my auto and renters policy in leiu of a residential move I planned to make the first of the year. My policy jumped from $321 dollars to 436.64. Im just having a hard time understanding how and why especially since I canceled all changes to the policy and decided to stay at the same residence .I have contacted this office several times trying to resolve this issue with no solution. Pam I am truly disappointed in your work with my case. Instead of explaining the changes you have been avoiding me and not accepting my phone calls. This has been a disaster..I WOULD NOT ADVISE ANYONE TO SEEK ANY TYPE OF COVEGAGE FROM STATEFARM. SAVE YOURSELF THE TIME, MONEY AND HEADACHE THIS AGENCY WILL AND HAS CAUSED."
We responded:
"Thank you for sharing your experience with Pam, Sariah! We appreciate you! - Jason"
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Patricia Johnson

January 6, 2026

5  out of  5
rating by Patricia Johnson
"Matt was a joy to talk. Very pleasant, he answered my questions to my liking, very patient with me. I am so glad he's my agent, not sure if I could have gotten anyone nicer than him. He did an excellent job!!! Thanks again Matt for all your help!! (Not saying that the other agents aren't nice), I just was lucky to get someone who was very patient with me.😊🤗💖❤️"
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Carol Nichols

January 6, 2026

5  out of  5
rating by Carol Nichols
"I had a great customer service experience within the last hour the office was open on a Saturday. I spoke with Pam O’Neill and she was able to add renter’s insurance to my existing policy and provided me with the appropriate paperwork needed to sign the lease. Thank you!"
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Carolyn

December 31, 2025

5  out of  5
rating by Carolyn
"Was disappointed with coverage changes to an old Geico policy and Pam made everything in the process as smooth as could be and now we are very happy with our new policy with State Farm. Thanks Pam!! 😊"
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Zhane Johnson

December 29, 2025

5  out of  5
rating by Zhane Johnson
"I always go with statefarm , today I had help from Pam O’Neill and she was a big help with getting me set back up, she has great customer service ! Thank you so much"
We responded:
"Thank you for your feedback, Zhane! I'm glad to hear Pam was so helpful, we strive for excellent customer service! - Jason"